An issue with processing payments left many Bank of Ireland customers fuming this morning, with many furious workers unable to access their wages.
The end of the month is a financially tricky time for most, but some customers faced extra difficulties because their mortgage and rent payments were scheduled to leave their bank account today – before their wages had been paid in.
Many of the bank’s irritated customers venting their ire regarding the delays on Twitter:
@bankofireland mortgage gone out but no pay cheque gone in ? any ideas? Seems I’m not alone #bankofireland
— Brian Foley (@tvBrian) February 28, 2017
@bankofireland where is my salary? Not good enough.
— B R I A N (@WFLA_MCFC) February 28, 2017
@bankofireland hey it’s payday, but my account is still empty. That’s gas isn’t it
— Aishling (@AisSmyth) February 28, 2017
I see @bankofireland is working on its latest IT mess-up as a priority — thousand of people left without wages this morning.
— Declan Varley (@declanvarley) February 28, 2017
@bankofireland my employer says it’s my bank who has not lodge funds to my account yet? Can I get an update please
— Sean Fitzpatrick (@fitzpatrick_sr) February 28, 2017
When it’s payday but @bankofireland is down … 🙁
— Céline (@Celiiinee) February 28, 2017
Bank officials took to Twitter to answer some customer queries, apologising for the hold-up and confirming that all payments would be made by this afternoon.
“…we’re working on this as a priority, apologies for any inconvenience & we’ll provide an update as soon as possible.” the bank tweeted.
@mary_mcgov We’ve checked with the team & all payments will be processed today. Apologies for any inconvenience, thanks ^NS
— Bank of Ireland (@talktoBOI) February 28, 2017
